Goldenley Home & Day Care

Goldenley is a friendly, homely 41-bed Care Home that provides residential and dementia care for older people. Situated in South Benfleet, we aim to create a cosy atmosphere and encourage our residents to be as independent as possible.

At Goldenley, we have 41 beds with six en-suite facilities and two shared rooms.

Goldenley is all on ground level with easy access to our garden areas, with a separate Day Care Centre located on the 1st floor.

We have a variety of quiet areas for residents to use for a retreat or for entertaining visitors when the visitor’s room is busy. A large number of our staff have worked here for many years, and take on a caring extended family role.

We employ two cooks, so all our food is freshly cooked and choices are offered at every meal, with snacks and drinks at regular intervals. District Nurses attend to anyone who needs that extra bit of clinical attention.

Goldenley is surrounded by garden with three enclosed patio areas, which are ideal for enjoying warmer weather. For indoor relaxation, we have a sensory room with a light unit that reflects colours, shapes and pictures over the ceiling and walls, with calming music. Our sensory unit is mobile so we can move it to our poorly residents’ bedroom. At Goldenley, we pride ourselves on our dedication to understanding dementia. Our facilities include:

  • Visiting hairdresser
  • Optician
  • Chiropodist
  • Pat the dog
  • Activities programme
  • Day centre
  • Car parking
  • Visitors welcome at all times
  • Respite care
  • Own GP if required
  • Own furniture if required
  • Close to local shops
  • 3 garden areas with wheelchair access
  • 1 courtyard garden
  • Variety of menus to cater for all dietary requirements
  • Near public transport
  • Lift
  • Wheelchair access
  • Gardens for residents

Manager – Christine Webster

Christine has been working at Goldenley since 1998. She has graduated from Care Assistant to Home Manager and has held this position since October 2005.

Deputy Manager – Jacky Frood

Jacky was promoted to Deputy Manager in September 2016. Jacky began working at Goldenley in July 1993 originally as a Domestic, she has progressed from there to Care Assistant, Night Senior, and Team Leader and then onto her current position as Deputy Manager.

All Staff

The majority of our senior staff at Goldenley have in excess of 10 years service. Many have achieved NVQ3 and most Care Staff have achieved NVQ2. Mandatory training for all our staff members includes:

  • Safeguarding of Vulnerable Adults
  • Fire Awareness
  • Health & Safety
  • Control of Substances Hazardous to Health
  • Manual Handling
  • First Aid
  • Dementia
  • Infection Control

At Goldenley, we have our own Activities Coordinator who takes the time to discuss hobbies and interests with residents and relatives. She devises individual activities as well as group activities to stimulate and suit individual needs. A full programme of events is displayed clearly in each unit.

We are starting a gardening club and aim to purchase a green house so gardening can be enjoyed all year round. Local shops give residents special opportunities to visit and we often include a visit to a coffee shop or pub.

Activities include:

  • Bingo
  • Sing-a-longs
  • Games
  • Quizzes
  • Arts & Crafts
  • Dementia Therapy Programmes
  • In-house entertainment
  • Cooking
  • Local outings
  • Coach trips
  • Old Age
  • Dementia
  • Alzheimers
  • Residential and dementia care

Day Centre Manager – Jenny Heath

“I would like to pay tribute to the wonderful staff at Goldenley Care Centre, in Richmond Avenue, Benfleet. My wife and I feel compelled to offer our sincerest thanks to Goldenley in providing such exceptional care. From the very first day she and we, were made very wlcome. We both witnessed an extraodinary amount of tenderness, and love which left us overwhelmed. Far too often we hear negative stories about care for the elderly, but Goldenley provided a positive experience. Thank you so much to everyone at Goldenley, we will not forget how much they did. The care shown could not have been more thoughtful or caring. We felt we found a little bit of heaven in Benfleet.”

“After her two week stay in Goldenley we noticed a distinct improvement in her conversation, awareness and responsiveness.”

“We would like to thank you all for the excellent way you cared and loved our darling wife and mum. We cherished her very much and felt you did as well.”

“Thank you so very much for your kindness, and all you have done for dad.”

“I’m so happy we found Goldenley and cannot fault you at all for the care which you gave mum.”

“It was a great comfort to us that she lived in such a lovely, well run home.”

“Goldenley is a wonderful home for the elderly and I know the staff always try their best to improve the lives of the residents and provide the best care possible.  Thank you so much.”

Goldenley is based in the village of Benfleet in a very convenient position just off the High Street. Our premises back onto a relaxing parkland area and the village offers a variety of shops, coffee shops, cafés and pubs.

How To Find Us

Goldenley Care Centre
11-13 Richmond Avenue,
South Benfleet,

Tel: 01268 758 487
Fax: 01268 758 176



At Goldenley, our local shops, library and supermarkets are all within walking distance. We have good bus and train stations nearby and we offer good access links to the A27 & A130. C2C trains stop at Benfleet Station, which is about a 20 minute walk away. We are just 5 minutes walk away from the main bus routes to Southend and Basildon.

Goldenley is situated close to the local shopping area of South Benfleet. Nearby are the towns of Southend, Leigh, Canvey and Basildon. Goldenley also has the benefit of overlooking the local park.

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