Contact us on 01279 868 330 to arrange your visit today!

The warm and welcoming Ashlyn Care Home offers both long-term and respite care for people who require residential care, residential dementia care and end of life care, including care for those who have high dependency needs. 

Close to Harlow town centre, we are committed to providing high-quality care and support with kindness, in a friendly environment - with facilities that support the residents, allowing them to live life to the full. 

Our dedicated team, many of whom live locally in areas such as Stansted, Woodford Green and Church Langley, pride themselves on creating a real home from home, where residents have a sense of purpose, belonging and lead a high quality of life

“Our thanks for the care and kindness you gave me, I couldn’t have asked for more.  Your staff made me feel so special.  I can truly say that we were all treated the same way and your staff made us happy.”


“I have lived at Ashlyn for over two years now and am very happy. Staff are caring and nothing is too much trouble.”


“Everyone looks so well cared for at Ashlyn. Staff were very friendly; the cleanliness was excellent and the food looked lovely. It seems a wonderful place to be cared for and loved.”

Friend of Resident

“I would like to express my heartfelt gratitude to the staff at Ashlyn. In the three and a half years that my father was a resident he received the most amazing love, care, dignity and respect. In all the time I spent there, I have always observed the residents to be treated with the same love and care. I will always be grateful that my father chose Ashlyn for his home.”

Relative of Resident

“Ashlyn is such a bright and cheerful home. I can only thank you for my Mum’s stay as her health has picked up during her respite stay and I have had a worry-free holiday.”

Relative of Resident

“We would like to say a huge thank you for all of the care and compassion that you showed our Mum during the short time she lived with you.  Your kindness, compassion, support and understanding in her final days meant so much to all of us.  You were all so caring.  We know Mum was happy with you and we could not have wished for a lovelier place. Thank you”

Relative of Resident

"When my sister lost her husband, not only did she lose her partner and soul mate, she lost her carer too, and we were all concerned as to what would happen and how she would handle the situation, but thanks to the team of carers at Ashlyn, they took all that worry away.

In our view, she could not be in a better more caring place and for this, we sincerely thank you all." 

Relative of Resident

At a Glance

Our Home
  • 60 bedrooms, of which 27 feature an en-suite wet-room, a number of which have views over the garden, situated within 2 suites over 2 floors 
  • 2 couples’ rooms, for people who want to stay together
  • Residents are welcome to personalise their rooms, including small items of furniture
  • Visitors welcome throughout the day
  • Safe enclosed courtyard gardens with herb garden
  • Wheelchair accessible
  • Wi-Fi available
  • Car parking
  • A small kitchen can be found on each suite, perfect for visitors to make themselves at home
  • Resident pets by arrangement 
Services and Support
  • Residential care
  • Residential dementia care
  • Respite care
  • End of life care
  • Hairdressing salon
  • Freshly prepared meals cooked within the home
  • Full activities programme, including movement to music exercise sessions, film afternoons, bingo and quizzes, arts and crafts, singalongs, board and card games, music and entertainment and day trips out
  • Own GP, if required
  • Visiting Optician
  • Visiting Chiropodist
A caring person-centred approach

Ashlyn - Excel Care-8010.jpgWe support the people who live here to feel truly at home and their likes, dislikes, interests and opinions are what shapes it to be the special place that it is. 
Our reputation for being a real home from home is for good reason, as our committed team provides person-centred care for the residents, caring for them as if they were members of their own family. This is evident in the tenderness, respect and attention to detail shown during their interactions with each person who lives here. 

Truly understanding our residents enables us to tailor our care and what’s on offer, to each individual’s specific needs, making sure every resident is comfortable, engaged, happy, and feels right at home.

Our dedicated Lifestyle Coordinators work with the carers to ensure there’s always something fun and engaging to enjoy. We pay great attention to our mealtime experience which is often one of the highlights of our residents’ day, serving lovingly prepared home-cooked favourites.

The whole team ensure they are there to provide the sensitive support needed to make the transition into care is as easy as possible for residents and relatives. We have an open-door policy, and welcome people to visit their loved ones throughout each day – like one big family.

Designed with wellbeing and comfort at its heart

Ashlyn - Excel Care-7977.jpgA low-rise building over just two floors, Ashlyn, is a family-run home, providing warm and welcoming lounges where you can often find our residents enjoying one of the many activities and events on offer. 

In our dining rooms, we create a lovely mealtime experience where the people who live with us are able to tuck into a variety of lovingly prepared food by our superb catering team. The team produces fresh, seasonal, home-cooked meals, based on individual residents’ likes and dislikes, as well as dietary needs and cultural preferences.

Our residents’ bedrooms, many of which are en-suite, come fully furnished and are the perfect place to sit back with a good book or favourite TV show. Residents are encouraged to personalise their rooms with their own belongings, including small items of furniture, creating a comfy and homely place to live.

For couples wishing to stay together, we have two lovely large bedrooms. We do everything we can to support couples' individual care needs so they can continue to enjoy life together in our warm and inclusive community.

A number of the bedrooms boast lovely views over our landscaped gardens, which provide a lovely setting to enjoy a breath of fresh air and our beautiful enclosed courtyard garden provides a safe and attractive spot to take in the surroundings.

A sociable and therapeutic outlook

Ashlyn - Excel Care-8078.jpgAshlyn is a sociable and inclusive place to live, with our Lifestyle Coordinators that work with individual residents and those closest to them, to pull together a varied calendar of one-to-one or group activities and events. 

Residents can choose from a full programme of quizzes, board games, roulette, bingo and card games or develop their creativity with arts and crafts sessions. Our Movement to Music classes help to keep residents supple, healthy and promotes coordination. We also enjoy hosting themed parties for Christmas, Easter, Halloween and Valentine’s Day, as well as celebrating resident’s birthdays with family and friends. 

We’re great believers in the benefits of animal-assisted therapy and its ability to improve people’s social, emotional and cognitive functions.

With this in mind, we receive regular visits from the dogs at Pet Assisted Therapy, whose gentle and sensitive interactions support residents’ wellbeing. 

Opportunities to interact with animals don’t stop there as we organise regular visits to Harlow’s Pets’ Corner – a small, friendly farm where residents are able to interact with pet pigs, goats, sheep, alpacas and even reindeer!

Harlow’s local community plays an active part in our home life – supporting the people who live with us to maintain community links. 

Residents enjoy visits from local groups, churches of various denominations, as well as our intergenerational programme. This vibrant initiative sees students from local schools regularly visiting Ashlyn to spend time with residents, whether gardening, reading or sharing stories of what they’ve learned at school throughout the week. We find this intergenerational interaction is excellent for keeping the residents on their toes and has been particularly beneficial for our residents who live with dementia and those with high dependency needs – providing mental stimulation and encouraging their agility.

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Close to Harlow town centre, Ashlyn Care Home lies two miles east of the M11 and eight miles south of the M25, giving easy access to the Southeast and beyond. 

The nearest local station is Harlow, just 30 minutes from London Liverpool Street and the nearest Underground station is Epping, just a 15-minute drive away.

Ashlyn is within easy walking distance to the local shops, park and library, with the town centre’s larger selection of shops and restaurants just a short bus ride away. For days out, we’re very close to the Stow Shopping Centre, the Harlow Museum and Pets’ Corner. 

Facebook-button.jpgHome Manager: Ruth Halls

Ashlyn Care Home
Vicarage Wood
Essex CM20 3HD

Tel: 01279 868 330

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