Homecare
33 Narrow Street, Limehouse, London, E14 8DP
020 7780 9484
referralsth@excelcareholdings.com
Supporting you in your own home
Do you want to stay living at home, but need a bit of extra help? Our homecare service may be perfect for you. We work with people in and around the Tower Hamlets area of London to provide additional support in the comfort of their own home. Whether it’s preparing home-cooked meals, helping with the housework or personalised medical care – our friendly, qualified team members are here to provide you with the individual support you need.
My mum is always given the best care
They treat her with dignity
Excelcare provide me with the reassurance that my mum is always given the best care in my absence.
They help to accommodate all of my requests, which enables me to have respite and carry out tasks such as food shopping.
The carers all do a great job! They have a great relationship with Mum. They treat her with dignity, care, respect and love.
Excellent
The carers provide high-quality care
We find the care agency and carers to be excellent. The carers provide high-quality care to my son and treat him with dignity and respect. The management at the care agency is approachable and works hard to make sure my son has appropriate care.
Nothing is too much trouble
I am very pleased with the care
I am very pleased with the care from all the carers and management. They are always willing to help, and nothing is too much trouble. The management at Excelcare are always on the end of the phone with advice, information, care and they keep me informed of any problems.
My mum is always given the best care
They treat her with dignity
Excelcare provide me with the reassurance that my mum is always given the best care in my absence.
They help to accommodate all of my requests, which enables me to have respite and carry out tasks such as food shopping.
The carers all do a great job! They have a great relationship with Mum. They treat her with dignity, care, respect and love.
Excellent
The carers provide high-quality care
We find the care agency and carers to be excellent. The carers provide high-quality care to my son and treat him with dignity and respect. The management at the care agency is approachable and works hard to make sure my son has appropriate care.
- Personal care
- Complex care
- End-of-life care
- Holiday care
- 24-hour care and support
- Medication collection and administration
- Preparing home-cooked meals
- Hospital to home service
- Social companionship
- Sitting service enabling carer respite
- Support in accessing the community
- Housework
- Shopping and pension collection
- Help with getting up and going to bed
- Escort services to support at events
- Care and support for older people
- Care and support for children and their carers
- Care and support for people with learning difficulties
- Support services
- Expert team, including those training in supporting people living with dementia
- We are a member of UKHCA (United Kingdom Home Care Association) and all of our services are regulated by the Care Quality Commission
Tailored to your needs
We understand that individual care is different for everyone, so before you make any decisions, we want to talk to you about what you need and tailor our Homecare services to get the best out of life for you or your friend or relative. Talk to our team who will help to guide you on this journey.
Support for adults
We take the time to truly get to know each person we support, as well as those closest to them, building lasting relationships based on trust, openness and understanding. With minimum visit times of at least 30 minutes, our team never feels rushed and can focus on providing thoughtful, compassionate care alongside friendly conversation and companionship.
We understand that choosing a homecare provider can feel overwhelming. It means trusting someone not only to care for you or your loved one, but also to respect your home and the things that matter most to you. Our team is always happy to answer any questions you may have, so you can feel confident, comfortable and reassured in your decision.
Quality care
from our qualified team
Our team members are chosen because of their kind and caring nature. But of course, we also provide them with thorough training so they can provide people with outstanding care.
As a minimum, all of our team members have a good level of spoken and written English and undergo a nationally recognised care certificate. This includes all the important areas, such as First Aid, medication, safeguarding of vulnerable adults and children, and health and safety.
Many of our team members are trained in a particular area of expertise, such as caring specifically for people living with dementia, including complex needs, stoma care, peg tube feeding and epilepsy.
We also make sure to choose team members from a range of cultural backgrounds and strive to match them appropriately with service users.
We’re here to
help you
If you’d like to talk about finding care your yourself, a friend or a relative, please contact us and we will be able to guide you on the next steps. You can contact us using the information below, or complete this online form. A member of our team will be in touch with you shortly.
Excelcare Homecare Division (Tower Hamlets Office)
33 Narrow Street
Limehouse
London
E14 8DP