Excelcare were delighted to see that Samantha Crawley, Director of Care Quality and Transformation, was shortlisted for the Executive of the Year award at the 2021 Leaders in Care Awards run by Care Home Professional.
The Executive of the Year award honours the leaders who have provided inspired leadership on a company and sector-wide level and driven their organisations to achieve great things over the past year.
In Care Home Professional’s official announcement, they noted that Samantha’s well-deserved nomination was awarded because “Samantha always goes above and beyond her duties as a leader and she has done so even more during the past 12 months. COVID hit the industry hard, and Samantha worked tirelessly to ensure that residents in all her care homes and her team members were as safe as possible and ensured they all had the support they needed. Samantha has, and continues to, make a true difference to others. She puts her heart and soul into delivering quality outcomes to residents, their families and her team of staff – nothing is ever too much trouble for her. Throughout COVID she worked above and beyond, leaving her own family to relocate and care for her Excelcare family. She worked day and night within the care homes to provide care and support to residents and staff members. Samantha knew that the residents and team were anxious about the pandemic and she tried many things to reassure them and put herself on the front line every day as an additional level of support. She brought psychologists in to talk with the residents and team to try and alleviate some of their fears. She liaised with the family and friends of residents regularly as she was all too aware how distressing it was for them not to be able to see their loved ones during such an unfamiliar time. She undertook support calls to help lift morale and gave reassurance at a time when others panicked. She listened when others needed to talk, and she talked when reassurance was sought.”
Samantha is honoured to be shortlisted and said, “I cannot believe this honestly I’m totally shocked - I don’t know what to say - I did and do what everyone does in care - so many people go above and beyond every day.”
The winner of the award will be announced on the first night of the Care Show on Wednesday 13th October at the National Conference Centre in Birmingham, and many members of the Excelcare family will be there with Samantha to cheer her on!