Throughout the COVID-19 pandemic, there have been many individuals, groups and business who have showed that in times of difficulty, they can come together and do incredibly heroic things. Amongst these people are our inspirational team members across the Excelcare family, who have gone above and beyond daily throughout the pandemic to support residents, their loved ones and also each other.
Some of the incredible efforts we have seen across the group have included;
- Our team members staying overnight at their place of work, to ensure they could continue to support the people they care for and keep their families safe.
- Colleagues going above and beyond their roles to ensure life continues to run smoothly for the people they care for - learning new skills and adapting to new technologies in order to support video calls, to ensure everyone remains in contact during times where visiting has been limited.
- Team members supporting numerous wellbeing schemes to maintain individual happiness amongst our teams and the people we care for
- And so much more!
These incredible achievements have been amazing to witness, and each and every special moment has filled our CEO, Ozzie Ertosun with pride.
“I have been amazed and deeply touched by the incredible efforts of team members throughout the Excelcare family during this pandemic.” Shared Ozzie, “They say pressure makes diamonds and, in this case, I can confirm that is true. The increased demands our colleagues have faced have been sometimes overwhelming, but each have come though it with a smile on their face and for that reason, they are all true champions in my eyes.”
In light of their achievements, Ozzie has awarded the efforts each of our care homes throughout this unprecedented time; each home has been presented with a framed COVID-19 Champion Certificate, themed to Excelcare’s ‘Rainbow of Hope’, to thank them for going above and beyond each day and showing strength and courage throughout the COVID-19 pandemic.
These certificates will take pride of place on display each Excelcare home, to remind our teams just how special they are.