The team at St Fillans Care Home in Essex were delighted when they received top marks in their rating results on carehome.co.uk!
This is the largest and most widely used website when looking for information about care homes around the country. It houses information about the care services each home provides, where they’re located and what it’s like to live in each.
The platform also has a section where friends, relatives, visitors and service users can review the home, scoring it out of 5 in key areas including overall standard, facilities, care and support, cleanliness, dignity, value for money, food and drink, team activities, management, safety and security, and the quality of the rooms. Each of these ratings is reviewed by the website and informs a review score that they receive.
Homes that consistently receive high marks in these reviews will find their way to the top of the website and that ever sought after 10/10 review score!
There has been some running friendly competition between Excelcare homes to see how many homes can hit the 10/10 top mark spot, and all of our homes have been working hard to make it to the top of the leader board. Now St Fillans Care Home proudly join the ranks, providing a great reflection of their hard work and dedication towards creating the best experience possible for the people we care for.
Glenda, the Acting Home Manager at St Fillans, was overjoyed when she heard the news, saying “This is such an amazing and well-deserved accomplishment, and I am so proud of the team for all that they have achieved. Each member of our St Fillans family works so hard each day to deliver person-centred care to the people living in our homes, and it is amazing to see their efforts recognised with this impressive review score.”
Congratulations to St Fillans Care Home for this well-deserved score!