Celebrations have been underway across the Excelcare family after securing a group award as a ‘Top 20 Large Care Provider’ in the annual carehome.co.uk awards, and receiving five individual home awards for Fitzwilliam House, Longfield, Park Avenue, St Fillans and Westport.
For the third consecutive year, Excelcare is delighted to be announced as a ‘Top 20 Large Care Provider’ with an impressive average review score of 9.8/10. This review score not only cements us as one of the highest rated care providers in the country, but also reflects the excellent care and life experiences we provide to people across Cambridgeshire, Essex, London and Milton Keynes.
Leading care home website, carehome.co.uk, is the largest and most used website for seeking advice and information about care homes. Dubbed the ‘Trip Advisor’ to the care sector, carehome.co.uk provides a platform that makes finding a suitable care home for a person easy and efficient. As well as information about care homes, the services they provide and images of their facilities, carehome.co.uk also ranks providers with a score out of ten, based on reviews received directly from service users and their loved ones. With a strict verification process, this means the reviews that each home receives come directly from the people who live at the home and their families, ensuring each review is a true representation of the lived experiences people have had in a home.
This fantastic news comes at a time of growth for the company, as we recently announced an evolution in our branding, with a new logo and strapline, ‘Belong with us’. This stems from Excelcare’s commitment to becoming a trusted partner with people who live and work in our care homes, as well as their families. ‘Belong with us’ is rooted in our values and our focus on creating supportive and inclusive environments where people can be themselves and create wonderful memories together.
“Securing a top 20 large provider award from Carehome.co.uk for the third consecutive year means the world to us. Seeing all of the positive comments and high scoring reviews that our homes have achieved consistently over the last year fills me with pride. Our average group score of 9.8 reflects this and the ongoing efforts of our team members across the family,” said Chief Operating Officer, Sam Manning. “I would like to thank each and every member of the Excelcare family for their efforts in achieving this award. It comes at an important time of transition as we look forward to the future with our new logo and strapline, which truly showcases our values as a family-run provider. To achieve this award for the third year in a row shows the consistency and dedication of our caring teams and it fills me with pride to see their efforts recognised and rewarded.”
However, the accolades have not stopped there. Fitzwilliam House, Longfield and St Fillans were announced as three of the top 20 Care Homes in the East of England, and Park Avenue and Westport have been announced as two of the top 20 Care Homes in London. This is a phenomenal achievement and a testament to the hard work and caring nature of the teams in the home. Please click the link below to read what each home has to say about their fantastic win.