Welcome to Excelcare Cambridge Region

Excelcare provides care homes for elderly or vulnerable people living in Cambridge, who have with a variety of needs. As a respected Care Home provider, we always go great lengths to provide high quality services that are sensitive to the needs of customers.

Excelcare is a private family owned and operated business. We pride ourselves on a person-centred approach to care that mirrors family values. After 20 years’ experience providing quality care, we are one of the leading care home providers in London and the South East. Our knowledge and experience mean we can offer excellent nursing care, personal care, housekeeping, meal preparation and companionship.

Click on the links below to find out about each of our Care Homes in the Cambridge region. Each link gives a clear insight into the facilities and services available, as well as the type of care provided, with full contact details. Alternatively you can type in your postcode and view the Care Homes in your area.


For more information, please download the following documents:

Cambridge Adult Safeguarding guidance procedure – Responsibilities Part 1

Cambridge Adult Safeguarding guidance procedure – Practice Part 2


Cambridge Regional Team

Louise Jones Regional Manager CambridgeLouise Jones – Regional Director

Louise Jones trained as a nurse and completed almost 3 years of the course. She has worked in Care for over 15 years in various roles from Student Nurse, to Care Assistant, to Home Manager and has worked in Cambridge as the Regional Manager for more than 9 years.

Caroline Goddard Development Manager CambridgeCaroline Goddard – Head Of Care

Caroline began her career in the care sector back in 1992 as a volunteer in her local care home, leading to a Care Assistants role shortly afterwards. She then went onto work as an administrator and a Care Manager within Local Government and PCT for the Older People’s Team.

Caroline has attained NVQ Level 4 Health and Social Care Award, NVQ Level 4 Administration Award, OU Management Qualification which lead her to achieve Assistant Locality Manager role within the PCT culminating in a Home Managers post.

Caroline has also completed her Registered Managers Award along with PTTL’s Level 4 to assist with a previous training/tutoring role as Apprenticeship and Diploma Assessor at levels 2, 3 and 5.

Caroline has worked and assessed in a variety of health and social care environments including hospitals, learning disability establishments, homeless shelters, mental health/drug and alcohol dependency schemes and care homes including extra care facilities for people with dementia and neurological rehabilitation.

Debbie Holam Head of Care CambridgeDebbie Holman – Head Of Care

Debbie joined the Regional Team as a Development Manager in January 2016 and previously worked at Hunters Down as the General Manager. Debbie is a qualified Nurse and has always specialised in care for the Elderly. She has worked in the acute sector as well as the private sector and has a very broad knowledge base and experience. Her past experiences have been in acute Medicine, Trauma/Orthopaedics, Urology, Intermediate care (rehab), Discharge Planning and Specialist Continuing Healthcare.

Mary Witten Head of Care CambridgeMary Witten – Head Of Care

Mary joined Excelcare as Head of Care in September 2016. Mary has been a qualified Nurse for many years and has worked across the care sectors, both in the NHS and in Social Care where she attained a Management qualification and a Diploma in Nursing. Her experience covers Acute Medicine, Emergency Care, District Nursing, Cardio-thoracic and Cardiology Nursing and over the past 10 years has worked as a Specialist Nurse in Continuing Healthcare.
The above has lead Mary to gain a broad knowledge and experience, particularly with care for older people.

Joanne King, Regional Head of Business & Marketing, CambridgeJoanne King – Regional Sales & Marketing Manager

Joanne has worked for Excelcare since 2004. Joanne started her career with Excelcare as a Home Administrator, then became a Regional Coordinator in 2007 and has since taken the role of Regional Sales and Marketing Manager. Joanne has various qualifications in Business and Administration and also Management with the last qualification completed being the Level 5 Diploma in Leadership for Health and Social Care.

Vanessa Dodd, Regional Head of Administration, CambridgeVanessa Dodd – Regional Head of Administration

Vanessa started her career in care in 1985 and has had various roles from a Care Assistant to Assistant Manager. Vanessa transferred to Excelcare in 2001 as a Home Administrator, then became Maintenance Administrator, Regional Administrator, Facilities Manager and finally Regional Head of Administration. Vanessa has an NVQ level 3 in Business and Administration.

Steve Waller, Regional Head of Estates and Facilities, CambridgeSteve Waller – Regional Head of Estates and Facilities

Steve has been involved with building and maintenance works from a young age, when he worked with his family, as part of their building business. Steve specialises as a fine arts decorator.
Steve has been part of the Excelcare team since 2001, when he worked as a maintenance engineer, and since this time his knowledge and experience of the trade has grown greatly.


We offer a variety of careers and opportunities for staff at all of our Care Homes in the Cambridge region. As well as high-level qualifications, we look for enthusiasm, communication skills and above all, a patient, positive attitude.

To view the latest positions we are currently recruiting for, visit our Vacancies Page

CQC Inspection Reports

If you would like to view the latest CQC Inspection reports for any of our Care Homes, Click on the respective Care Home link above to view and download the latest report or simply visit: www.cqc.org.uk