23 Jan 19

Boxer Tommy Jacobs Grants a Wish at Lime Court Care Home

The FaNs Wishing Washing Line is displayed in Lime Court’s local Morrison’s Supermarket. The idea behind the display is to encourage both shoppers and staff members to read the wishes and if they are able to grant a very simple wish, they can contact the staff at Lime Court and arrange for the residents’ wishes to be granted. Lime Court resident Michael, 91, was in the army and served with the Kent Regiment. Whilst serving in the Army, Michael boxed and won various championships in Singapore, Hong Kong and Malaya. Michael continued to box up until the age of 50. Michael’s wish on the FaNs Wishing Washing Line was to ‘meet up with another boxer’.

Professional Boxer, Tommy Jacobs heard of Michaels request and kindly granted his wish. Tommy spent time with Michael chatting about his time in the ring. They both looked through his photos and Michael enjoyed reminiscing about his boxing years. Tommy kindly brought his professional boxing belts along to show Michael, who was over the moon to have a good look at his World Boxing Foundation European and international titles.

Lime Court would like to thank Tommy for fulfilling Michael’s wish.


21 Jan 19

Musical Bingo & Kite Making at Sherrell House Care Home

Residents from Sherrell House Care Home, Essex, have been enjoying a range of activities.

The group always enjoy their regular bingo games, and so staff at Sherrell House thought they would give it a slight twist and play musical bingo! Residents spent a morning singing along to songs and winning prizes. Everyone commented how it was a lovely change from the usual bingo games, and that they are looking forward to playing again soon!

Another morning was spent decorating kites in preparation for kite flying day next month. On the 8th February (when kite flying day takes place), Sherrell House will gather in the garden to fly the kites they have created.



21 Jan 19

MP3 Players bring Joy to the Residents of Lime Court Care Home

Our residents at Lime Court Care Home have been enjoying listening to music by their favourite artists on their new MP3 players, provided by Purple Angel Music MP3.

One of the residents who has dementia was given the MP3 and headphones as staff set him up listening to his favourite artist; Elvis Presley. They could not describe the smile on his face as he sang through each song with tears of happiness. Staff also said that it was a very touching moment for them all as a team to witness residents enjoying themselves.

Another resident, who also has dementia, was given the MP3 player and ‘Was lost in the moment as she laid back with her eyes closed’, said staff.

A wheelchair bound resident who loves big band music and was thrilled with the MP3. He used to play the trumpet in a band and has been conducting from his chair. He personally thanked the staff at Lime Court for taking the time to choose the music and has already been asking if he can listen to it again!



21 Jan 19

65th Wedding Anniversary Celebrations at Primrose Croft Care Home

Last week, Primrose Croft Care Home held a tea party for Jean, a resident, who was joined by her husband Dennis in celebration of their 65th wedding anniversary.

They met at a church hall in Cambridge and married in the same church on 9th January 1954. Dennis explained that ‘It was love at first sight’!

Everyone agreed that it was lovely to see Jean and Dennis celebrating their marriage together over their afternoon tea. We wish them many more happy years of married life!


21 Jan 19

Drama Therapy begins at Hunters Down Care Home

The residents from Hunters Down Care Home were recently joined by Rosie, who is currently training at The Cambridgeshire School of Creative Interventions. She visited the care home yesterday to introduce herself as she will now be attending Hunters Down every Wednesday to spend time with residents using Drama Therapy.

Drama therapy consists of many techniques, using both verbal and non-verbal communication to allow emotions to be expressed and explored within a safe place. Drama therapists aim to work with stories and objects to encourage a therapeutic journey. They also facilitate personal growth and promote mental health in one-to-one sessions.

Both Hunters Down staff and residents look forward to welcoming Rosie back to the home each week and getting involved in this new and exciting scheme.

18 Jan 19

Abbot Care Home Celebrate ‘Good’ Rating from CQC

The team at Abbot Care Home in Harlow, Essex, are proud to have been rated ‘Good’ in each inspection category; indicating that the service is safe, effective, caring, responsive and well-led, following its inspection by the Care Quality Commission (CQC) in December 2018.

Helen Bennett, Regional Director of Essex, congratulated the team, telling them “This is a fantastic achievement, well done to all of you.”

The staff of Abbot Care Home have all worked together and put in a lot of effort to bring the Care Home to the high standard it is today; providing person-centred care and always going the extra mile to bring smiles to the faces of their residents each day. This has been reflected in the recent CQC inspection report:

  • “People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.”
  • “People received care from staff who knew and understood them and with whom they felt comfortable. Staff were thoughtful and patient when providing care and supported people to make choices about all aspects of their daily life. Staff were respectful and showed empathy, compassion, and kindness when speaking to people.”
  • “.. Staff knew people well and saw people’s needs being met in a safe and effective way. Where the need arose, people were given one to one support from staff in a timely way. One person said, ‘I am safe because there’s so many people about looking after us.'”
  • “Comments from people and relatives included, “I am safe because there’s so many people about looking after us.” and, “We feel [relative] is safe here, there is plenty of security, on doors and so on. The reception is manned; there are sufficient people around to care for [relative].” And, “[Relative’s] had no falls here, we take [relative] outside and back home sometimes, they handle [relative] really well here, we both worked in care so we know what to look for.”
  • “Staff had responded promptly to people’s changing health needs and referrals had been made to specialist healthcare professionals, including dieticians, optician and speech and language therapists, for additional advice and support”
  • “Comments from people and relatives included, ‘The staff are great, they are fun, they are kind, they are funny, they make me laugh, and they chat to us’, ‘Staff genuinely care and have a laugh and a joke with people’, ‘We are happy here and [relative] is well looked after’ and, ‘Carers are nice and the governor is good.'”
  • “Relatives told us, ‘We had a birthday party on Saturday for [relative] it was brilliant; the home arranged it. We brought everyone down, everyone seemed to come alive as soon as the party started, it was brilliant.’ And, ‘I think [relative] feels that they are family now and that’s good. [Relative’s] comfortable and happy.’ A person told us, ‘There was a chap singing and it was very good, everyone enjoyed it.'”
  • “An activity coordinator was employed within the service. They organised a variety of events which people from all the units were able to attend. A staff member told us, ‘We have singers coming in often and most residents love this activity. [There is] knitting club, school children come in regularly, and we have close ties with the local junior schools. We had a poem day that’s a new thing and local poet came in it was really successful.'”
  • “The registered manager and their supporting team had worked hard to implement positive changes within the service and develop strong leadership to drive improvements. They shared a clear vision for the future of the service and systems were in place, which enabled them to monitor and develop the service. The registered manager told us, ‘We want to celebrate and work with staff to improve the service, keep people safe and move forward.'”

Well done to all at Abbot Care Home for all of your hard work and dedication!

18 Jan 19

Park Avenue’s Resident of the Day Enjoys a Trip to the Café

John, who lives at Park Avenue Care Home, recently celebrated being ‘Resident of the Day’!

Excelcare introduced ‘Resident of the Day’ to improve quality of life for our residents through activities and engagement. This means that once a month, each individual living in our care will celebrate being Resident of the Day and will have the whole day tailored to them, enjoying meals, activities and outings of their choice.

This month, John asked to celebrate the occasion with a trip to the local café with staff from Park Avenue to enjoy his favourite treat – a nice warm cup of coffee!

John really enjoyed the outing and thanked the staff for taking him. Everyone agreed that it was very uplifting to spend the afternoon with John, and seeing the smile on his face! Trips to the café are set to become a regular occurrence for the residents of Park Avenue as everyone enjoyed the visit so much!

17 Jan 19

Longwood Primary School visit Abbot Care Home

On Monday, Abbot Care Home, spent the afternoon with Year 5 students from Longwood Primary School. Together they enjoyed many activities, such as reading, playing games and interacting with each other.

The photo shows one of Longwood’s students reading to one of the residents. Everyone commented on how lovely it was to see the children and residents smiling together as the activities took place. Abbot Care Home hope to have more visits from schools in the future.



16 Jan 19

M.F.M Choir Visit Castlebar Care Home

Last Sunday, Castlebar had a lovely visit from M.F.M Gospel Choir from Ladywell Church.

M.F.M visit the residents at Castlebar Care Home throughout the year as part of their program. Castlebar invited residents’ families along with their children to enjoy the performance. Everyone agreed that it was wonderful to see the children arrive as it brought smiles to the residents faces!

The group entertained everyone throughout the afternoon by singing a few songs. The residents and their families enjoyed chatting with all members of the choir. Before they left, Pastor Helen from Ladywell Church and the group donated every resident at Castlebar a Christmas gift as a kind gesture.

Castlebar would like to thank all members from the choir and Pastor Helen for all of their support over the past few years and look forward to seeing them again in the future.

16 Jan 19

Peartree’s home manager graduates under the Pioneers Programme

Aditee Naik, Home Manager of Excelcare’s Peartree Care Home, recently graduated under the Pioneers Programme, a course which is run by the Health Innovation Network.

The programme is open to care home managers of residential and nursing homes for older people. It runs over a 10-month period and is guided and supported by professional coaches from the HIN and My Home Life. The course is created for home managers to advance their skills further and enable them to effectively manage everyday issues that impact on the qualities of the services they offer.

Aditee has commented that the course has ‘exceeded her expectations’ and that it was amazing to be able to meet other care home managers and gain from their diverse experiences. Aditee has already used many of the skills gained from this course in staff meetings and supervisions in order for her to improve work ethic at the Home.

Aditee said “I have gained a lot from this course, personally and in a way of professional development. I hope other home managers get the opportunity to benefit from this course in the future.”

Click here to watch a video from the Health Innovation Network, featuring Aditee speaking about her experience with the Programme.