The Willows

The Willows

The Willows is an established, thoughtfully designed Care Home, set in large enclosed, landscaped gardens. A wonderful conservatory which offers a 360 degree outlook, has french doors opening onto a patio area giving direct access to the gardens.

Accommodation
The Willows provides residential and nursing care for older people, including those living with a dementia. All our spacious rooms have en-suite facilities and all areas of the home are accessible to wheelchair users.
The Home is set over three floors with individual lounge/dining areas within each of the units.
Nursing – 25 Rooms (Includes 1 Room for Respite Care)
Dementia – 43 Rooms
Residential – 50 Rooms (Includes 6 Room for Respite Care)
10 Recuperation

Mealtimes at The Willows are sociable occasions and we have a ‘Protected Meals’ policy in place to promote this. Fresh, home cooked traditional meals are prepared daily by our chefs and their team to meet our residents’ dietary and cultural requirements.

Lavender Lodge

Lavender Lodge is a collection of twelve stunning suites, set in a private residence within the grounds of The Willows Care Centre, providing residential care for older people including those living with Dementia.

Designed with your individuality and independence in mind, each suite has been beautifully furnished and has a spacious kitchenette, dining area, and en-suite wet room.

Lavender Lodge has a communal lounge which opens out to an enclosed garden featuring a covered gazebo, patio areas and water feature. There is also a homely dining room where fresh home cooked traditional meals prepared daily by our chefs, are served.

Lavender Lodge has access to all the facilities available at The Willows Care Centre.
Inclusive of Lavender Lodge.

  • 128 Rooms, en-suite
  • 6 lounges
  • 6 dining rooms
  • 1 lounge/dinner
  • Indoor Games Room
  • Sensory Room
  • Smoking rooms
  • Quiet room
  • Enclosed garden
  • Conservatory
  • Cinema room
  • Prayer room
  • Cosy room
  • Hairdressing & Beauty Salon
  • GP Room
  • Dentist, Optician, and Chiropodist services

General Manager – Dionne Quy
Dionne joined The Willows in October 2012. Dionne started her nursing career in the Royal Air Force, progressing to work in a busy Medical Admissions Unit. Dionne’s qualifications include BN (Hons)/RN and NVQ Level 4 Registered Managers Award.

Deputy Manager – Teodore Sintejudean
Teo qualified as a Registered General Nurse in 1998, initially working within Anaesthesia and Intensive Care in Military Hospitals.Teo is from Romania and served National Service as a Nurse and then qualified as Paramedic, working primarily within the Fire Brigade.He joined The Willows Care Centre in 2006, working first as a Health Care Assistant and then attaining his UK NMC Registration as a RGN in 2008. Teo is conscientious, methodical and an extremely proficient, skilled and dedicated professional. Professing a broad range of skills, knowledge, experience and qualifications. He is committed in delivering a high standard of care throughout. Exhuming compassion and has a naturally caring persona, his integrity holds no bounds. He was appointed Deputy Manager in July 2016.

Home Administrator – Bonnie Cooper
Bonnie is a mum of two and enjoys craft activities and socializing. She has worked in a variety of roles and settings, from charitable organizations to general hospital and private care sector before joining the company in April 2016. She supports the management team and is responsible for all aspects of administration within the home.

The Team

  • Administrator
  • Receptionist
  • Team of Registered Nurses
  • Health Care Assistants
  • Dementia Team Leaders
  • Frail Elderly Team Leaders
  • Activities Co-ordinators
  • Housekeeper and Assistants
  • Chef and Assistant Chefs
  • Maintenance Person

At The Willows, our Activity Coordinators ensure activities are appropriate to the individual’s interests and abilities. We work closely with local schools and colleges, offering work experience and placements to the young people within our local community. This brings a more varied dimension to activities and the level of social interaction enjoyed by the people in our care.

Activities include:

  • Bingo
  • Quiz games
  • Arts & Crafts
  • Film nights
  • Board Games
  • Cards
  • Reminiscence
  • Exercise Sessions
  • Manicures
  • Entertainers
  • Themed events

We use ‘Ablyss’ an electronic system to plan, monitor and review care needs and preferences to ensure everyone receives individual holistic care.

“I would like you to know how much we as a family appreciated the care and attention always given to Ossie over the last few years. I’ve always noticed the kindness and patience shown to him by all the staff which at times was a difficult job”

“We wish to express our sincere gratitude for the superb love and care given to Betty during her days at The Willows, especially during her last few weeks, we were overwhelmed by the care and constant attention given to her and also the support to the family….what kind and lovely staff you have we are going to miss you.”

“Grateful thanks from the family for the care and devotion showed to them and their late father. Full admiration for the team of wonderful carers, they are a credit to your organistion and should be rewarded for their sheer hard work and loyalty”

“ Just to say thank you for taking the time to meet Dad and I yesterday, you were very helpful and put our minds at rest. We really appreciate all the hard work your Team put in to help support Mum”

“To all the Willows nurses, carers and team. A big thank you for looking after my mum on respite care, it’s very, very much appreciated and you truly deserve the highest praise for the dedication and kind way you look after all in your care, thank you all”

“ First visit to The Willows and found it very welcoming and greeting excellent. Kindness of staff excellent. Wonderful impression on reception. Had a most enjoyable visit with our friend and look forward to returning”

“I just wanted to say a very big thank you to all the staff involved in Mums party on Saturday, the whole event went really well and the food and cake were lovley… Mum really enjoyed the surprise and was exhausted by the time we left her in the early evening”

How To Find Us

The Willows Care Centre
Heathercroft
Great Linford
Milton Keynes
MK14 5EG

Tel: 01908 679505
Fax: 01908 694309
Marketing: 01908 660010

Email: the.willows@excelcareholdings.com

Location

The Willows is located in a quiet residential area, close to local shops and amenities. The Grand Union Canal and the picturesque village of Great Linford, which has thatched cottages and a pub, are also within walking distance.

Bus stops are located at the end of the driveway where local bus services run to other areas of Milton Keynes, including the vibrant Central Milton Keynes Shopping Centre. Just two miles away, the centre is one of the largest indoor shopping centres in Europe and offers a wide range of high street chain stores, cafés and restaurants.

The nearest mainline train stations are Milton Keynes Central and Wolverton. Northampton, Bedford, Luton and Oxford are all within easy reach from Milton Keynes.


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