Windmill Lodge Care Home
Windmill Lodge Care Home is a purpose built 93 bed Care Home, built in 2003. All the rooms are ensuite and most have been recently decorated and refurbished. We cater for 93 residents needing nursing care or personal care. We aim to make a difference by offering care with integrity. All our residents are treated with respect and attention, whatever their individual needs.
At Windmill Lodge, we always bear in mind that people are individuals. We strive to provide the very best ‘home from home’ service with a balance of privacy and communal activity. Residents with restricted mobility have the option to have a one-to-one social activity programme devised especially for them.
We work closely with St Christopher’s Hospice’s Art for Health Programme. Windmill Lodge aims to be a ‘home away from home’ and provides a restaurant standard service served direct from our 5* rated kitchen by our award winning chef. The home has been awarded Beacon Status, the highest possible award given by the Gold Standard Framework for end of life care in care homes ( GSF). One of very few thus accredited nationally. This level of expertise means that people can stay in the home and receive the very best care until the end of their lives.
Windmill Lodge provides permanent care in a residential setting for 93 residents, who need nursing care at a level that would make living at home difficult or impossible. Each bedroom within the home is en suite and most are newly decorated and refurbished. All areas of the home are accessible to wheelchair users.
Windmill Lodge is a 93 bedded home
Residential rooms – 21 Beds
Nursing rooms – 72 beds
Namaste is new to Windmill Lodge. The word Namaste expresses a wish to ‘honour the spirit within’ and describes a very special way of caring for nursing home residents. www.namastecare.com
- Communal lounges
- Quiet room
- Dining areas
- Variety of meals
- Architecturally designed garden
- Water features
- Wheelchair access
- Hairdressing Facilities
- Barber Facilities
- Sensory Room – helps to relax, calm, ease tension and anxiety
- GP Room
- Multi-denominational services throughout the month
- Tuck Shop within the Home
- Parking Area
- Visitors welcome at all times, except mealtimes
- Mobile library membership
- Prayer room
- Training / meeting room
- Activities Programme
General Manager – Michelle David
Michelle has worked in the care sector for over 14 years. She was inspired to pursue a career in this sector after having had first-hand experience of caring for a terminally ill family member who was not receiving the high standard of care and support they deserved.
Michelle holds a BSc Psychology degree, Level 4 NVQ in Health and Social Care and a Registered Manager (Adults) Award. She has worked for several leading domiciliary care companies in the capacity of leadership, management and commissioning services. She has also managed a number of residential and nursing homes caring for the elderly including those with dementia, those with learning/physical disabilities and those with mental health condition. In addition, providing in-house mandatory and statutory training to care teams.
Michelle has extensive experience of managing large teams and her motto is to “Lead by Example” – She feels that if a leader is competent, committed, compassionate and trustworthy it will inspire the team to demonstrate the same characteristics, values and mission.
Home Administrator – Irena Dimitrova
Irena joined the company at the end of December 2016. Prior to her employment with Excelcare, Irena had spent two years in research in Psycholinguistics – verbal comprehension and acquired brain damage. She is a current member of the British Psychological Society and holds a degree in Psychology.
Irena moved from Bulgaria to Britain in 2003, and has extensive work experience in child development as her first degree is in Pre-school Pedagogy. She has a diploma in Social sciences, and is currently studying towards a Certificate for Business and Administration Level 3.
Clinical Manager – Thandiwe Chihwangera
Are responsible for planning activities. They organise meaningful and purposeful social interaction to help residents keep up individual hobbies and interests. Activities at Windmill Lodge are part of everybody’s responsibility as all staff aim to make Windmill a vibrant community.
Home Receptionist – Olusola Suleiman
Olusola joined Excelcare in December 2017 as a receptionist, she holds a first degree in BA HONS Business Studies achieved from the University of East London in 2008.
She has worked in different fields as a Marketer, Administration Assistant, and a Telephone sales representative. She enjoys helping people, meeting new people and also making differences in people’s lives.
Home Receptionist – Raffaella Trasi
Raffaella has been a receptionist at Windmill lodge Care Centre since January 2018.
She immigrated to England from Italy with her parents in 1991, and has experience in working in mental care home managing domestic support teams, reception work within colleges, and has also worked for a family business in importing and exporting Italian produce. Raffaella is qualified in Health & Social care and Community Interpreting.
Our Team Leaders manage each unit. Whether leading the team on the residential unit, or registered nurses on the nursing units, our Team leaders have either an NVQ 3 in Health and Social Care or a minimum of two year’s experience of working in a care home. The Nurses are all RN’s with wide experience in a variety of settings.
Our Housekeeper and team of domestic and laundry staff are responsible for ensuring the cleanliness of Windmill Lodge, as well as the care of residents’ clothes and general laundry.
Responsible for the day-to-day running of the main kitchen, our chef ensures that everyone’s catering needs are met and that the kitchen meets the regulation standards.
The Maintenance Manager and his team of technicians are responsible for general repairs and maintenance of the building, services, grounds, facilities and equipment. The maintenance team provides help for personalising residents’ rooms, hanging pictures and arranging furniture.
- Large activities room
- Cinema sessions
- Art groups
- Discussion groups
- Book clubs
- Music clubs
- Outings to local places of interest e.g. London Eye
- Seaside trips
- Gardening Club
- Pub quiz
- Sonas sessions
- Live entertainment
Windmill Lodge has an array of specialist systems in place. The Ablyss system replaces written care plans with an electronic system that covers risk assessments, support plans and evaluations. Care Staff enter information via touch screen terminals and keep up to date with each resident’s requirements.
A Quality Control system is in place to manage complaints and compliments. This enables Windmill Lodge staff to deal with any issues in a timely manner.
“I would like to thank you and your team for all the care and kindness you have all shown for the years she spent in Windmill Lodge.”
“The cleaners do a good job of keeping the home looking clean and tidy.”
“Many members of staff are not only good at their jobs but they provide great support and friendship.”
J. H, Resident
“My Mum just celebrated her 100th Birthday at Windmill Lodge. At the age of 97 she was given just 3 to 6 months to live. It’s a magical place with all the care she has received in the last 3 years.”
“The staff are friendly and provide a very good service.”
“I enjoy hearing stories of the old days during one to one sessions”
S.T, Activities Coordinator
“I enjoy the diversity of the menus and being able to provide a variety of meals”
C.S. Assistant Cook
“There is a good staff mix, and we have good working relationships which is good when providing care”
V D, Residential Team Leader
“The staff have a dynamic approach to any given situation”
“Windmill is a place where you feel at home, the staff are qualified and well trained providing quality care to residents. Staff treat residents as family giving personalised care”
C M, SHCA
“It is a pleasure working at Windmill Lodge, a home life has been established for staff and residents. The home has a low turnover of staff, most employed since 2004. We enjoy what we do.”
Grace Ale-Olurin General Manager
“The atmosphere here is unique, it is friendly and inviting, the new uniform gives the home a hotel style look.”
Grace Ale-Olurin, General Manager
Daughter in law thanked Administrator and that her big smile was a warm welcome when visiting the home
How To Find Us
Conveniently situated on the Brixton/ Clapham borders, Windmill Lodge is near the South Circular and close to a wide range of shops, pubs, restaurants and other local amenities. Windmill Lodge is only a bus journey away from Clapham Junction and a short walk from Brixton for convenient High Street shopping. Brixton underground is a 20 minute walk away.
Brixton has a huge shopping area, library and cinema, as well as its famous market, which caters for a diverse community and sells a range of multi-cultural produce.
Windmill Lodge Care Centre
115 Lyham Road
Tel: 0208 674 4940
Fax: 0208 674 5466
Windmill Lodge is situated on Lyham Road off Brixton Hill, just a short journey on the 355 bus from the town centre and market square. The main train station is a short bus journey away. South Eastern trains run from Brixton railway station and the Victoria Line stops at Brixton underground.
If you’re driving from central London via Elephant and Castle, take the A3 then turn left onto the B221 to Lyham Road. Or from Croydon take the A23, until the junction of A205 and turn right onto the B221 to Lyham Road.