Westport Care Centre

Westport Care Centre is a 44 bed purpose built home for people living with dementia or needing personal care, but who do not need nursing. Centrally located in Tower Hamlets with easy access to shops, a lively community and beautiful parks and gardens.

At Westport, there are communal lounges and dining rooms, as well as a quiet room. We are proud of our pretty garden and we use it to host a variety of barbecues, parties, fetes and themed events with entertainers.

Westport is a 44 bed Care Home with ensuite facilities, spread across five floors, which provides permanent care in a residential setting. All areas of the home are accessible to wheelchair users.

At Westport, we work together to create a ‘home from home’ environment. We treat people as individuals and encourage each person to make their own choices about all aspects of their care and life in the home. We have an ‘open door policy’ for visitors, except during mealtimes. Above all, we provide a caring and secure environment where staff treat residents with respect.

  • Each Unit has its own lounge and dining areas
  • 1st and 3rd floors have a quiet area for residents, visitors and relatives
  • Designated smoking areas
  • Mobile Library
  • Paved Sensory Garden and Patio wheelchair accessible
  • Monthly entertainment
  • Hair Salon, visiting hairdresser
  • Visiting Chiropodist
  • Visiting Optician
  • Visiting Physiotherapist
  • In-house laundry service
  • Own GP if desired
  • Own furniture if desired
  • Lift
  • Residents’ kitchenette
  • Close to local shops
  • Near Public Transport


General Manager – Denise Marks

Denise has been working in the care industry for 30 years and has completed a Diploma in Dementia Care.

Administrator – Caroline Mcarthy

Caroline joined Excelcare in 2016 after working for another care home provider since 2010. As well as her extensive experience, she holds an NVQ level 3 in Business and administration.

The Team

Westport Care Centre has a team of Care Staff of 35. The majority of our staff have attained NVQ level 3.

Housekeeper leads a team of domestic staff to ensure that Westport is maintained to a high standard.

To view the latest positions we are currently recruiting for, visit our Vacancies Page

All the staff take part in activities and events. We use research-based programmes of sensory stimulation to enhance the wellbeing of our residents living with dementia. The residents are encouraged to play a meaningful part in the running of the home and we encourage everyone to pursue the hobbies, interests and occupations, which they enjoyed before coming to the home.

Activities include

  • City Farm
  • Galleries
  • Beautiful parks and gardens
  • Church
  • Bingo
  • SONAS programme of sensory stimulation
  • MyLife interactive computer programme for people living with dementia
  • Intergenerational projects with local schools
  • Magic me programme and cocktail parties
  • Art and crafts
  • Movie sessions
  • Pubs and cafes
  • Doll therapy
  • Shopping and cafes
  • Frail Residential
  • Dementia residential


Interaction and helpful staff has improved my uncle’s wellbeing, mental health, food is good and he has not had any falls.


Thanks so much for taking such good care of my wife Eva who stayed with you at Westport. You, Agnes and all the carers deserve my heartfelt thanks.

Adeola Adeton – Social worker

A thank you for taking care of him

Mrs F – Relative

I would like to take this opportunity to thank you and your staff for the excellent care to my brother Edward Barry. It is a pleasure to see how care is taken to make them happy.

A.I-R Relative

My mother had been a resident in the past couple of years. I live in America and so it has been really difficult for me to always deal with things that happen concerning my mother. Denise has been so caring and gone over and above her duties in terms of helping my mother and my family with all aspects of her care, and wellbeing. She runs a tight ship but in a fair and all-encompassing way and this atmosphere makes Westport a wonderful place to be. My mother passed away a week ago and I do not know what I would have done without the help and caringness of Denise. She is a truly compassionate and efficient person.

How to Find Us

Tower Hamlets is one of London’s smallest boroughs, covering an area of just under 20 km2 bounded by the River Thames.

Westport Care Centre
14-26 Westport Street
E1 0RA

Tel: 0207 790 1222

Fax: 0207 423 9701

Email: westport@excelcareholdings.com


Westport Care Centre is situated in Westport Street, just off Commercial Road, at Limehouse. We have good local shops and transport links as well as a post office, bank, lovely pubs, cafes, restaurants nearby. Limehouse Station operates a DLR and C2C service.

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