Park Avenue Care Home
Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with complex care needs however every resident is encouraged to be as active and involved in life in the home as they can be. Through PARC, the Park Avenue Resident’s Committee, everyone is invited to play an active role in planning life in the home and out in the community, where Park Avenue is involved with local schools and various church and neighbourhood groups.
The aim is to support a lifestyle chosen by the resident, at the same time as ensuring that residents enjoy quality care within a secure environment.
All bedrooms are spacious and residents and their families are encouraged to decorate to their personal taste. All bedrooms have ensuite facilities giving residents added privacy and independence. It is often difficult for couples who have been together for many years to be separated so where possible we work hard to keep partners together so they can remain enjoying life together.
The home is large and stylish with plenty of communal and quiet spaces. It also has its own hair salon and residents have access to a gym too! An Edwardian tearoom is equipped with vintage china, cake stands and silver teapots which supports reminiscence and is a popular meeting place for residents and families – a favourite spot for afternoon tea, birthday parties, and anniversaries.
Mealtimes are an important part of life at Park Avenue and all meals are prepared in-house by a team of chefs. This team makes sure to cater to specific dietary needs, offering gluten-free meals and culturally appropriate foods. Residents also look forward to Fruity Friday – a day where fresh fruits are blended to make all kinds of healthy, tasty smoothies. Good nutrition and hydration are a focus at the home.
Our aim is to ensure the comfort and well-being of a person living at Park Avenue, and our facilities include:-
- Lounge and dining room on each floor.
- Choice and variety of meals prepared on the premises.
- Vintage tea room
- Hairdressing “salon style room”.
- Visiting dentist
- Private GP or own GP if desired.
- Wheel chair accessible building with lift.
- Visiting Physiotherapist and access to purpose built gym in sister home.
- Full daily laundry service.
- Call bells in each room.
- Good accessibility to nearby Glades shopping centre and Grove Park train station. Park Avenue is opposite the 126, 261 and 336 bus stop.
Accredited with Platinum status by the Gold Standard Framework for End of Life Care, The Park Avenue team – from nurses and carers through to domestic and kitchen team are well equipped to facilitate a person’s care toward the end of their life ensuring they receive the right care at the right time and in the right place. The highly skilled staff team has worked to create a home characterised by its sensitive, bespoke care techniques and its compassion and inclusivity mean all residents are supported to live life as well as possible.
Home Manager – Gemma Weldon
Gemma qualified as a RGN in 2013, going on to specialise in dementia care. Most recently, she was the deputy manager at a 70-bedded Nursing Home near Sutton. She enjoyed all the challenges a new home faces, and ensured that the staff implemented person-centred care and that delivered this on a daily basis. Prior to this, she worked as an Admiral Nurse specialising in dementia. She gave expert advice and support to families caring for a loved one with dementia. She also delivered training to social workers, carers, nurses, occupational therapists and physiotherapists. Through this role, she gained a better knowledge and understanding of dementia and hopes to be able to bring the knowledge and training skills to the team at Park Avenue.
Gemma says: “I know that the key to excellent care is strong communication and believe that you are only as good as your team. I have seen how the needs of people have changed and how the demand in nursing and dementia care has increased over the years. I am determined to be a part of the positive change for the future of care.”
Care Manager – Zulaikha Halim
Administrator – Bijoya Deb
Park Avenue Care Home have a varied staffing structure in order to holistically meet people’s needs. The staffing structure is as follows:
Housekeeping, Domestic and Laundry Assistants
Chef and Kitchen Assistants
Days at Park Avenue are very social. The “Resident of the Day” programme happens once a month. The resident gets to choose how they wish to spend their special day, and it ends with a meal of their choice – often an old favourite from the fish and chip shop or from the Chinese take-away. The purpose of the resident of the day is to check that all services that the resident receives continue to meet their expectations and needs. It provides an opportunity for the whole team to sit down and focus around the individual – looking at what is working and what we may need to change. A full review of the care plan is a fundamental part of this process.
Resident physical and emotional wellbeing is at the core of life at Park Avenue, the home receives regular visits from a physiotherapist who provides advice and therapy to enable residents to remain as independent as possible. Trips to the purpose-built Physiotherapy Gym in Sydenham, shared with our sister homes in the area, are designed to improve mobility and encourage residents to regain their independence, self-confidence and self-esteem.
Park Avenue is an extraordinary home. The beautiful gardens host an array of wildlife, whether summer days or autumn nights, the beautiful outdoor space paints the perfect picture of life in the home. It is a place of tranquillity and a place where residents can get involved in gardening activities or simply relax and enjoy the seasons.
Many residents at Park Avenue are living with dementia and maintaining a positive state of health and wellbeing is always the homes top priority. The home has a well-established reputation for its Namaste Programme. Developed in the United States, these sensory stimulation techniques give those living with dementia a deep sense of positive wellbeing and relaxation.
The journey with dementia doesn’t simply affect the person living with the disease. Dementia affects a resident’s family and those closest to them, and oftentimes it can be a situation that is confusing and difficult to manage. That is why Park Avenue Care Home offers relative support groups and extends the hand of friendship to all of those touched by the condition. The home aims to help everyone involved to understand what it is like to live with dementia and works to bring about coping strategies to support not only the person but family and friends also dealing with the progression of the disease.
Our regular weekly programmes include:-
- Singing with friends (choir in local church)
- Ballet, to develop core strength , posture and balance
- Visiting Pets
- “Meet me at the Albany” (older peoples’ event in Albany Theatre)
- Drop in club (at local church hall)
- Namaste , a programme of sensory stimulation for people living with dementia
- A Mens’ group
We also have special interest occasions such as:-
- Visits from staff from the Imperial War Museum
- Musical entertainers
- “Extra-ordinary” eggs to hatched ducklings
- Visits from a Donkey sanctuary
- Visits to the Horniman museum
- Summer BBQ, Christmas party
- Visits from the local school , recorder playing, Easter egg hunt, among other things
- Mothers’ and Fathers’ Day celebrations.
- Dementia nursing
- Frail nursing
“My mum has been at Park Avenue Care centre for a year now, and I could not be happier. The care is fantastic. There are regular activities which my mum enjoys, and she is always treated as an in individual. I looked at many care homes before I found Park Avenue, and I would not have been happy leaving her anywhere else. Coping with dementia is very hard, but whenever I visit, I find her happy and relaxed, which gives me peace of mind”.
“I like the continuity with the staff. I don’t feel guilty if I can’t visit Mum every day, as I know there are activities going on that she will like.”
Daughter of VR
“It’s a lovely atmosphere, friendly. He’s well looked after – I don’t feel anxious when I leave him – most importantly I can bring Bobby the poodle visit every day. R really loves seeing Bobby.”
Wife of RM
“I was once asked if I ever believed in Angels, my answer was yes but was never asked if I ever saw one. If I was asked this question now my answer would be…yes I have seen many and all in one place…Park Avenue care home. You all played a part in getting my mum ready for “heaven” . I will never ever forget each and every one of you. From the bottom of my heart and my family, thank you to you all.”
Daughter of JP
How To Find Us
69 Park Avenue,
Tel: 0208 466 5267
Fax: 0208 466 5367
The home can be found in the London Borough of Bromley, not far from the A2 and A21. With excellent access to Glades Shopping Centre and Grove Park Train Station, the nearest bus routes are the 126, 261 and 336 making trips out to places such as the Horeman Museum, Museum of the Mind, Eltham Palace, Chistlehurst Caves, Betham Gallery or Dulwich Picture Gallery a treat for residents and families alike.