Castlebar Care Home

Castlebar Care Home caters for people living with dementia who also need nursing care, and for those people who have medical conditions which need nursing involvement. The home is also Gold Standard Framework Accredited , so is able to offer a high level of palliative and end of life care. Some people who live in the home, are living with dementia but do not yet need nursing care

It is a 59 bedded mansion house, set in beautiful grounds on Sydenham Hill in South East London. The home enjoys a magnificent setting with panoramic views over the Capital.

At Castlebar, each unit has its own lounge and dining areas, as well as useful kitchenettes for relatives and residents use.

Castlebar provides permanent care for 59 people in a residential setting, this includes 38 people living with dementia and 20 people requiring nursing care.

Bedrooms – 59
En-suite – 15
Dementia Residential – 18 beds
Dementia Nursing – 20 beds
Frail Nursing & Palliative Care – 21 beds

Other facilities include: Large walled Garden to the rear; Patio, Conservatory, Several Parking spaces at the front of the building, Sensory Room and Hairdressing Salon.



Business Support Manager – Sue Duffy
Sue came to work at Castlebar in 2008, her past experiences including working as an office manager for a Quantity Surveyors firm, then a Personnel Assistant for the Director of a successful window company, before coming to work for Excelcare as an Administrator.

Care Manager – Carmen Bryan-Hesse

Team Leaders
Team leaders are responsible for the management of the residents in their units and the staff who work there. On the nursing units the team leaders will be registered nurses; on the residential unit they will be experienced senior healthcare assistants with a minimum of an NVQ level 3 qualification.

Castlebar Care Home have a caring staff team which ensures all residents receive a person-centred service. The staff team consist of:
Registered Manager
Care Manager
Registered Nurses
Team Leaders
Healthcare Assistants
Housekeeper, Domestics and Laundry Assistants
Chef and Kitchen Assistants
Maintenance Operatives

The Activity Organiser supports and inspires the residents with daily activities, entertainment and lively social engagement programmes. We encourage each resident to maintain an active lifestyle with a broad selection of indoor and outdoor events.

Activities include:

Fortnightly outings: visits to museums, pub lunches, trips to the seaside, local parks and art galleries

Monthly visiting entertainers who provide: Old time musicals, Swing music, Zoo Lab – with their assortment of spiders, snakes, giant snails, rats and rabbits (to name but a few)

Seasonal themed parties for the residents, to which their families are invited to attend; food, drink and entertainment are provided free of charge.

  • Gardening
  • Quizzes
  • Bingo
  • Sing-alongs
  • Board Games
  • Dominos
  • Namaste
  • My Life interactive computer programme for people living with dementia.
  • Dementia Residential
  • Dementia Nursing
  • Frail Nursing

We have recently completed the Gold Standard Framework programme for End of Life Care.

We are also a designated provider of care for people, requiring continuing care; this includes Palliative Care and we have a good working relationship with the local hospice.

We are using the New Electronic Resident Information System – ABLYSS. Very helpful in recording, storing, monitoring and auditing care for our residents.

“Dearest Castlebar, we can’t thank you enough for everything you did to look after our lovely mum. Best wishes, we will miss you”

“To everyone at castlebar, sending you all the thanks, love and gratitude for looking after mum so well”

“I would just like to say a very big thank you to all the staff at Castlebar for the care and thought that you gave to Mum (& all the residents) at her stay with you.

“Mum was so very happy there and had such a good life there. She enjoyed all the entertainment and all the outings and enjoyed her painting and drawing (and almost dancing)…and for all being there when I needed you”

“Just wanted to let you know how much I appreciated the kindness shown to my father and the care that was given to him by the staff at such a time. The considerate and respectful way my father was treated was highly commendable.
I have found the general attitude of you all very helpful and accommodating.”


“Think it’s a very good home, a great place to be, all staff are happy to help you. Wonderful food. I would not want to be anywhere else. I made an excellent choice, I like my room.”
Ida Wood

“It’s very nice, people are good looking after me very well. I’m getting better everyday. Just want to say thanks to all staff working at Castlebar, you make me happy.”
Cemallye Ibrahim

“Thank you for all your help and support that you gave my mum over the last few months. Myself and my family hold treasured memories at the lovely times we spent with her at Castlebar…The care you gave her was second to none and we know she really appreciated it, as we do to. She will be greatly missed.”
Julie Warwick

“When people ask me what made me choose to work with people living with dementia, I always answer that 100% is vocational… When I get home after a days work I feel fulfilled with contentment because a person had the care deserved delivered.”
Josephina Esteve (SHCA dementia residential unit)

“As a relatively new manager I am impressed by the huge investment undertaken by Excelcare in terms of refurbishment, equipment and training, which is of tremendous benefit in improving the quality of care the residents receive.”
Terry O’Connor

“As always, the amount of time and effort Sue and her team put into this event was amazing. This was seen in the decorations & entertainment arrangements, which provided a positive experience for the residents and relatives.”
Jane Palmer, Daughter

“I am constantly amazed by the energy, enthusiasm and creativity that Sue brings to the wonderful life-enhancing events. I say with complete confidence that my father had a great time as did we, in fact, Dad was wondering why it wasn’t happening the day after. Every detail was perfect; the decoration, the outfits, the layout of the rooms, the food, drinks and most of all, the goodwill shown by all. So many happy faces, a treat!”
Vivieene Hamilton, Daughter


How To Find Us

Castlebar Care Home
46 Sydenham Hill,
SE26 6LU

Tel: 020 8299 6384
Fax: 020 8299 6385



The home is within easy access to London via Forest Hill and Sydenham train stations. Also the local bus service: 363 stops outside the Home; other bus stops: P4, 176, 185, 197 and 365 are within a 10-minute walk of the Home. Areas serviced by these buses include: Peckham, Elephant & Castle, Brixton, Lewisham, Penge, Crystal Palace, Croydon and Central London.

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